Contact us

For product inquiries, order issues, or after-sales support, please contact us via the following channels:
  • Email: gd@gdmonstertoys.com
  • Phone: +86-15914775673
  • Message Center on the sales platform
We aim to respond to your inquiries within 24-48 business hours (excluding weekends and public holidays).
Please provide detailed information (order number, product photos, specific issues) when contacting us to ensure efficient handling.
For return or exchange requests, please contact us first before sending the product back, and follow our return guidelines.
Our physical address for correspondence or product return/delivery (if applicable) is:
1st Floor, No. 22 South Dezheng Road, Longtian, Guangyi Street, Chenghai District, Shantou City, Guangdong Province, China
We respect your privacy and will not disclose your contact information to third parties without permission.